Privacy Policy
Last updated: February 2026
Your memories are personal and precious. We take your privacy seriously and will never sell or share your data with third parties.
1. Information We Collect
When you use This Means To Me, we collect:
- Your name and email address when you create an account
- Voice recordings and photos you choose to upload
- Memory titles and descriptions you create
- Information about your Memory Keepers (trusted persons)
- Basic usage data to improve the app
2. How We Use Your Information
We use your information to:
- Store and display your memories securely
- Send email invitations to your Memory Keepers
- Allow you to share memories with family and friends
- Provide customer support
- Improve our app and services
3. How We Store Your Data
Your memories are stored securely using Amazon Web Services (AWS) in the Asia Pacific (Sydney) region. All files are encrypted at rest and in transit. Access to your memories is strictly controlled and requires authentication.
4. Memory Keepers (Legacy Contacts)
When you add a Memory Keeper, they will receive an email invitation. They will only be able to access your memories if you become inactive for 12 months or if you choose to grant them access manually. You can remove a Memory Keeper at any time.
5. Sharing Memories
When you share a memory, a unique secure link is generated. Anyone with this link can view that specific memory. You control what you share and with whom.
6. Data Retention
- Deleted memories are kept for 30 days before permanent deletion
- You can restore deleted memories within 30 days
- You can permanently delete your account and all data at any time
7. Third Party Services
We use the following trusted third-party services:
- Amazon Web Services (AWS) – file storage and email
- Google & Apple – sign-in authentication
- Neon – secure database hosting
8. Your Rights
You have the right to:
- Access all data we hold about you
- Export your memories and data
- Delete your account and all associated data
- Update or correct your information
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at memories@thismeanstome.com